Volunteer E-commerce Assistant - Ashton Gate, Retail Head Office

Volunteer E-commerce Assistant

Helps Saint Francis Hospice raise funds to support people with life limiting illnesses and to support their families and carers, by the selling of donated

goods on the hospice’s retail on-line internet sites.

Main tasks and responsibilities

• Photographing items, selected to sell on-line, ensuring the images are clear and of good quality. Uploading photos and listing the items with a clear description. Ensuring items are clean and presentable before photographing and ensuring a suitable background is selected for photograph.
• Monitoring messages and answering queries from buyers on-line.
• Wrapping and packaging items securely, with clear postage labels and customer invoices included ready for posting. 
• Helping to put unsaleable items together for the ragging/textiles companies to collect.
•  Scanning bar codes of selected books, CDs, and DVDs onto Retail’s Ziffit account and boxing securely with relevant address labels as necessary. 
• Sorting jewellery to be sold on-line.
• Administration duties.
• To help the Warehouse team if required

What skills do I need?

Skills, attributes experience and qualifications

• An interest in on-line selling is advantageous, but training will be given.
• Basic IT skills.
• To have a knowledge or an understanding of brands and their target audience is advantageous, but training will be given.
• A good level of English grammar is required in order to describe items and respond to customers’ messages.
• Ability to carry out tasks on your own, as well as within a team.

When do I need to be available?