Good Neighbour Scheme Companion or Befriender at One Place East : Community Action Redbridge

A Good Neighbour Scheme is a voluntary initiative, run by a group of local residents who want to help the people in their locality to enjoy a better quality of life by offering them support with everyday tasks. This helps to build a stronger and more resilient community, where people know each other and help out where needed. The schemes are generally operated via a mobile phone, held by a volunteer who will put users in touch with a volunteer who can help them. One Place East aim to be the central point of contact and will oversee the scheme within Redbridge.

We aim to provide help to anyone who needs our support, regardless of their age, ethnicity, background, or personal circumstances.

Please note that when applying for the Good Neighbour Scheme Companion or Befriender role you consent to your details being used for contact purposes and may be entered on to One Place East's database.

Main tasks and responsibilities

• Signposting

• Small Domestic Task/ Household Help

• Occasional Shopping

• Collecting Prescriptions

• Basic Technical Support and Training

• Short walks / Outings

• Low Level Gardening

• Posting/collecting letters / parcels

• Transport Service

Benefits to Volunteer

Induction and training will be provided
Volunteers will receive recognition during national Volunteers Week.
Expenses will be reimbursed
Assistance with the application process and cover costs of DBS checks will be provided.

By applying for a volunteer position via Community Action Redbridge, the applicant is aware that they will be entered on to One Place East database for monitoring purposes. The applicant will be required to complete a One Place East application from and undergo an enhanced DBS check if their application is successful.

What skills do I need?

Skills , attributes and qualifications

• Good people skills

• Empathetic, compassionate and understanding

• Non-judgemental

• Good communication skills

• Able to work as part of a team, as well as on your own initiative

Need to be 18+

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

We are looking for volunteers who can commit to a minimum of one hour per week.

Where does this role take place?

2nd Floor, Ilford Chambers
11 Chapel Road,
Ilford
Essex
IG1 2DR

View on Google Maps →

Register your interest

We limit the number of roles you can initially express an interest in to 3 opportunities. Please only register an interest in 3 roles maximum.

Ideal for people interested in
Black and Minority Ethnic Communities
Community Development
Disabilities
Health and Social Care
Homelessness and Housing
Lesbian, Gay, Bisexual and Transgender
Mental Health and Wellbeing
Older People
Refugees/Immigration
Religious/Faith Community

Ideal for people who like
Advocacy
Befriending
Coaching and Mentoring
Information, Advice and Guidance

Application Process
Application Form

Support provided
Access to group meetings/socials/team events
Basic reference can be provided
Induction provided
Peer support / buddying system in place
Training provided
Volunteer Handbook available
Volunteer will have named supervisor
Volunteer will have regular one to one supervision meetings
Written role description

Accessibility
Accessible toilet facilities
Information in alternative formats
Other assistive technology aids available
Voice to text software
Volunteering venue wheelchair accessible

Expenses reimbursed
Meals/refreshments
Travel/mileage

Organisation Policies
Health and Safety Policy
Safeguarding policy
Conflict Resolution policy/procedure for volunteers
Data Protection Policy
Equal Opportunities Policy
Volunteer Policy

Other Information
Accessibility - additional information
There is a ramp to the front of the budling. There is a lift serving all floors. There is an accessible toilet.
DBS checks - additional information
We will cover the application for an enhanced DBS check.
Expenses - additional information
We will cover basic expenses claims.
Recruitment Process - additional information
Application and invitation to an informal interview.
Reference can be provided after how long volunteering?
A minimum of three months.
Support Provided - additional information
Induction and training is provided.
Thanks / Recognition for Volunteer contribution
We recognise our volunteers during national Volunteer Week.
Transport Info (nearest station / bus stop)
Ilford Mainline Station is opposite our offices, as are multiple bus routes.
Volunteers covered by insurance