Ward Volunteer

We are looking for warm, compassionate and reliable people to support individuals in our care and their loved ones through meaningful, non-clinical interaction.

This is a rewarding role where you will help create a welcoming and supportive environment, offering companionship and practical support during what can be a difficult time. If you enjoy connecting with others and making a difference through small but important moments, this could be the opportunity for you.

Main tasks and responsibilities

• Spending time with individuals through conversation and companionship
• Offering reassurance and helping to reduce feelings of loneliness
• Welcoming individuals and their loved ones to the ward
• Supporting individuals to move around the hospice, such as visiting the gardens
• Helping individuals stay in touch with loved ones using their own devices
• Assisting with mealtime support, including serving meals
• Setting up and clearing away meal trays
• Restocking ward and visitors’ kitchen areas
• Supporting with the evening drinks trolley (evening shift only)

What skills do I need?

Skills, attributes, experience and qualifications

• Are you a good listener with strong communication skills?
• Are you comfortable supporting people who may be unwell or distressed?
• Are you patient, kind and empathetic?
• Are you able to work independently and as part of a team?
• Are you reliable with good timekeeping?
• Are you physically able to carry out the role?
• Are you able to commit to a regular or flexible shift pattern?
• Need to be 18+ years old

When do I need to be available?

Details

Hours: Monday to Sunday Morning Shift (9am - 1.15pm); Afternoon (1.30pm - 4.30pm); Twilight (5pm - 7pm); Evening (7pm - 8.30pm). Monday - Friday Shifts can be covered on a regular basis or on a flexi basis; Saturday and Sundays or covered on 1 in 4 rota basis.